Full-time QC Guitar Technician

Posted on: 20th October 2021

An exciting opportunity for a competent and experienced Guitar Technician working within our busy QC and Returns department at our Guildford Warehouse.

Your Quality Control responsibilities will be thoroughly inspecting, testing, and setting up a wide range of guitars – either as part of the inbound QC process, or our comprehensive pre-delivery inspection checks for our valued customers. You will also be required to test amplifiers, pedals, and other accessorial products as part of our Returns process.

Please note – Whilst this position may be extremely desirable for hobbyists, enthusiasts or novices looking to gain experience or an entrance into the field – an existing working knowledge of fretted instrument repair and setup is essential. Successful applicants will be required to demonstrate relevant skills and experience as part of a practical interview.

Key Responsibilities:

  • Setting up Electric, Archtop, Acoustic and Bass Guitars, as well as Ukuleles and Mandolins for optimum playability and ensuring they meet and adhere to set standards.
  • Assessment and administration of customer returned guitars.
  • Servicing customer-owned instruments with a high level of craftsmanship.
  • Interact with customers, ensuring a positive customer experience.
  • Performing thorough Quality Control inspections and functional checks of Guitars, identifying, and resolving any defects where and when possible/required.
  • Effective communication with team members and Warehouse Management.

Candidate Profile:

Required

  • Positive, team player with excellent personal time management and communication skills.
  • Working knowledge of guitar maintenance and repair with demonstrable experience in the guitar tech/repair field.
  • keen passion for all things guitar and extensive product knowledge.
  • suitable guitar playing ability.

 

Extra Information

  • Contract Type: Full Time
  • Working Hours: 9am - 6pm Monday to Friday (includes weekends) Saturday, 10am - 5pm, Sunday (5 day week)
  • Salary: Competitive (Subject to experience)
  • Job Location: Andertons Warehouse, Guildford
  • Closing Date: 15th November 2021
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