Guitar Technician

Posted on: 03rd February 2021

An exciting opportunity for a competent and experienced Guitar Technician working within our busy QC and Returns department at our Guildford Warehouse.

You will be working with and repairing a broad range of Electric, Acoustic, and Bass guitars, including the latest products from the some of the most prestigious brands and suppliers, and will often be required to do so to tight deadlines.

Your Quality Control responsibilities will be thoroughly inspecting, testing, and setting up a wide range of guitars – either as part of the inbound QC process, or our comprehensive pre-delivery inspection checks for our valued customers. You will also be required to test amplifiers, pedals, and other accessorial products as part of our Returns process.

Please note – Whilst this position may be extremely desirable for hobbyists, enthusiasts or novices looking to gain experience or an entrance into the field – an existing working knowledge of fretted instrument repair and setup is essential. Successful applicants will be required to demonstrate relevant skills and experience as part of a practical interview.

Key Responsibilities:

  • Setting up Electric, Archtop, Acoustic and Bass Guitars, as well as Ukuleles and Mandolins for optimum playability and ensuring they meet and adhere to set standards.
  • Assessment and administration of customer returned guitars.
  • Servicing customer-owned instruments with a high level of craftsmanship.
  • Interact with customers, ensuring a positive customer experience.
  • Performing thorough Quality Control inspections and functional checks of Guitars, identifying, and resolving any defects where and when possible/required.
  • Effective communication with team members and Warehouse Management.

Candidate Profile:


  • Positive, team player with excellent personal time management and communication skills.
  • Working knowledge of guitar maintenance and repair with demonstrable experience in the guitar tech/repair field.
  • keen passion for all things guitar and extensive product knowledge.
  • suitable guitar playing ability.

Extra Information

  • Contract Type: Full Time
  • Working Hours: 9am - 6pm Monday to Friday
  • Salary: Competitive (Subject to experience)
  • Job Location: Andertons Warehouse, Guildford
  • Closing Date: 26th February 2021
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