Andertons Music Co.
Posted on: 13th July 2023
We are seeking a highly dedicated professional with a passion for delivering excellent internal support to the sales team. This role consists of building great internal relationships and providing support with any administrative activity.
You should have excellent communication and problem-solving skills, as well as a passion for delivering exceptional customer experiences.
Ensure all customer after-sales issues are dealt with according to Andertons standards of excellence and within agreed time targets.
Provide support to the sales team in pre/post-related activities.
Administrative support to the sales team and help cover additional administrative tasks
Resolving courier issues and processing refunds and exchanges
The successful candidate will be able to demonstrate:
• Excellent communication and organisational skills
• Strong administrative skills and the ability to multi-task
• A high level of computer literacy (especially MS Outlook and Excel)
• Clear and articulate telephone manner
• A high attention to detail and the ability to work quickly and accurately
• Excellent customer service skills